FAQs

You will be prompted at checkout to create an account to checkout before checking out with your first purchase.

Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.

Click the “My Account / Login” link at the top right hand side of our site to edit your account information.

Shipping is automatically calculated prior to submitting your payment information.

Simply add items to your cart and proceed to the Checkout. Shipping is charged at $20.00 per item and if the item requires to ship by freight, you’ll need to call our store and request a quote.

Click the “Login” link at the top right hand side of our site. Under the login box you’ll see a link that says “Lost your password?”, you will prompted to enter a email or username to request the a password reset.

Return Goods Policy. No Products will be accepted for return without a car wash hydraulics approved Return Goods Authorization (“RGA”). All returns are subject to a restocking charge. Special ordered or modified Products are not returnable.

If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.

Please see our Terms & Conditions for complete details regarding our return policy

Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the “My Account / Login” link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.

Click the “My Account or Login” link at the top right hand side of our site to check your orders status.

You will be redirected to the My Account page. Here you can view your order details and view tracking information by clicking the “Track” button.

Click the “My Account or Login” link at the top right hand side of our site to check your orders status.

You will be redirected to the My Account page. Here you can view your order details. Click the “Track” button to view tracking information about your order.

Click the “My Account or Login” link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of “delivered”, please contact customer service for assistance.

Click the “My Account or Login” link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of “delivered”, please contact customer service for assistance.

Click the “My Account or Login” link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of “delivered”, please contact customer service for assistance.

It is our commitment to provide you with the best value, at the best price. We value your business and stive to keep our prices low, and SAVE you money!

We value your privacy. Please view our Privacy Policy for complete details on how we use the information we collect.

This website is protected with SSL (secure socket layer) encryption, the highest standard in Internet security.

You only have to pay sales tax if you are located in the same state as our warehouse.

Click the “My Account” link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.

Click the “My Account” link at the top right hand side of our site to view your order details which you can print from the website. An order notification will with order details will be sent to you at the time the order is placed.

Your credit card will be charged at time of order.

To find the product(s) you’re looking for, you may (1) use the navigation menus on the top, left & bottom of our website. (2) type a keyword into the SEARCH box. If you have any trouble locating a product, feel free to contact customer service for assistance.

To navigate this website, simply click on a category you might be interested in. Categories are located on the top, left & bottom of our website. QUICK TIP: Place your mouse cursor over anything you think could be a clickable link. You’ll notice that anytime you scroll over something that is a link, your mouse cursor will become a “hand”. Whereas scrolling over anything that is NOT a link will leave your cursor as an “arrow”. You may also type a keyword into the SEARCH box to quickly find a specific product. If you have any trouble locating a product, feel free to contact customer service for assistance.

After adding items to your cart, click the “View Cart” link at the top of this site to view your cart. At the bottom of the shopping cart you’ll see a box where you may enter your coupon code.

Please click here for our company contact information.